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International Potato Center
Carey School of Business at ASU
PROJECT MANAGER – BUSINESS ANALYST – DATA CENTER
Results oriented MBA professional with more than
15 years of global experience in Information Technology across diverse
industries. Specific expertise in server infrastructure, management of data
center operations, network protocols, Databases, and strategic business planning.
Strong record leading IT projects to deliver technology solutions to support
corporate vision and business objectives. Core competences include:
- Business Systems Improvement
- Project Management
- Technology and Business Integration
- Cross-functional and
- Data center operations management
- Servers Architecture
- New Product Development
- Bilingual English-Spanis
- Glendale, Arizona
Jan 2008 – Present
the Financial Reporting Manager in all phases of a mission-critical reporting
system’s upgrade project; migrated legacy
hierarchical database to SQL Server 2008 to support new SSRS reports published
in SharePoint. Developed all technical drawings and
created the documentation for the installation, operations, and disaster
- Co-developed the project plan, the design of the new
system, project schedule, resources, and budget for a $1.5 million project.
- Designed the database and applied Microsoft Business
Intelligence tools to extract, transform and load the data to create more than
800 distinct Web financial reports used by thousands of employees located
across the world.
mayor operating cost savings across the organization by implementing web reports
that are 5 times more efficient and run 6 times faster.
center Operations Supervisor
- Glendale, Arizona
Jan 2004 – Dec 2007
Managed large data center 24-hour operations and staff of five analysts
to deliver high availability of more than 400 mission critical corporate
servers and their applications.
- Led a
cross-functional project team of 10 people across different time zones,
credited with the design and implementation of enterprise backups using Symantec/Veritas
NetBackup and HP LTO Libraries connected over Fiber Channel SAN to deliver cost
savings in the first year by an estimate of $1 million.
- Successfully rebuilt backup infrastructure and
recovered key data within a limited time frame during annual Disaster Recovery
drills at co-location data center facilities.
- Documented more than 40 procedures and standards for
daily operations, data backups and disaster recovery plan to eliminate
ambiguous processes, ensure data protection and allow fast recovery. Successfully
coordinated data center maintenance outages leading to higher customer
satisfaction and minimization of down time costs.
- Glendale, Arizona
Sep 2001 – Dec 2003
Transferred from Peru, to join a team of five systems engineers responsible
for managing a growing base of Windows and UNIX Servers for a new corporate
productivity; reduced time of operating system installations from 4 hours to 30
minutes for more than 200 servers by creating automated installation scripts with
Active Directory and server infrastructure issues, managed group policy, WINS,
DHCP, TCP/IP and DNS.
IT Systems Administrator
dozens of VMware and MS Virtual Servers in fault tolerant HP Blade Servers with
Jun 1999 – Aug 2001
mining construction project in Peru. Worked in the remote construction site, to
assist in the design and implementation of a $20 million automation plan, for a
$3 billion mining project located in the Andes of Peru. We installed and
maintained a remote data center in the Andean desert, with satellite links to the
U.S., and radio links to 6 extremely challenging remote sites from the mining
camp at 14,000 miles of altitude to the port facilities in the coast of Peru.
- Ensured high
Availability of 20 Windows servers, Domain Controllers, Exchange, IIS, and File
Servers in the site.
onsite technology contractors for the maintenance of servers, desktops, Xerox
copiers, Fax machines, Printers, network cabling, and provided technical lead
to the helpdesk team.
- Key member
in all phases of the project lifecycle from the start-up to the project closing
including the demobilization of IT personnel and equipment and final turnover
of technology assets and documentation to the client.
Potato Center - Lima, Peru
Nov 1996 – May 1999
Research non-profit organization.
support of 20 Windows servers and 200 desktops for a nonprofit Research
Organization. Diagnosed all end user applications, operating system,
hardware, software, and Network
Master of Business Administration - May 2009
Concentration in Systems Engineering
University, Tempe, Arizona
Science in Technical Management - March 2007
University, Phoenix, Arizona
Graduated Suma Cum Laude, Dean’s List.
Professional in Industrial Electronics - Jan 1989
TECSUP - Lima, Peru
Microsoft Certified Systems Engineer
(MCSE), Windows Servers, VMware, UNIX Servers, , HP Blade Servers, Cisco
Routers, Active Directory,
TCP/IP, DNS, WINS, DHCP, Disaster Recovery Planning, Veritas NetBackup, Storage
Area Networks SQL Server 2008, T-SQL, SSIS/ETL, SSRS, Visual Studio,
Visual Source Safe, Microsoft Visio Enterprise, Microsoft Project Professional,
Office 2007, Share Point 2007, Systems Engineering, Rapid Product Development,
Managerial Accounting, Supply Chain, Marketing, Unstructured databases(Data on